The House by Elegant Hotels - All-Inclusive, Adults Only

a week ago

I’ve stayed at many all-inclusive resorts, and this was by far the most disappointing. Nearly everything advertised on the website was either unavailable or simply untrue. Do not waste your vacation money! I have many complaints but here are the highlights of why you should not stay here! What they claim: An intimate and exclusive escape in a chic resort hideaway with room service, hot tub, minibar, fitness center with “top fitness machines” and yoga/Pilates classes, daily activities, night club, couples spa treatments, 24-hour ambassador service to “tend to your every wish and desire”, off-site excursion planning, and an afternoon tea with clotted cream, pastries, and scones. Reality: None of this existed. Food: No room service, small portions, dinner (with exactly one roll) takes 2 hours in the heat (no indoor dining options), afternoon tea never happened, no snacks were offered outside of the three meals other than an on request “all-day menu” which is just a burger or club. Breakfast is a standard hotel continental setup other than an omelette bar. We asked for minbar chips multiple times and never got them. We bought snacks from a gas station across the street to not stay hungry. Service: 24-hour ambassador service was nonexistent. A few pleasant employees with more blatantly rude employees. We had to request coffee pods daily and still didn’t get them 3 of 5 days. Our minibar was never restocked despite four requests. Spa only has one person so there are no couples treatments. The welcome massage was a one-handed back rub (other hand on her phone). Amenities: No fitness center. No classes. No wellness. Only 2 bath towels per room and no toiletry restocking without a request. Lots of rocks and glass on the beach (water shoes required), and no fresh-water rinse…just a communal bowl of standing fungus water to be avoided. Beach/Pool: Pool chairs never available. Beach is short, steep, and uncomfortable. This resort is NOT AT ALL what it advertises and absolutely not worth your points or hard earned money! We save all year for vacation and this was a costly bait-and-switch. Save yourself the frustration and disappointment and choose another property!

a month ago

Quiet and comfy boutique hotel in St. James parish. The hotel shares the beach with Sandy Lane a 5 minute drive away. Excellent chef driven all inclusive restaurant located in the “living room”. Staff were great attentive and friendly. Our ocean view room was stunning.

4 months ago

I can’t say enough great things about The House. It Our trip to Bardados would not be the same if we didn’t stay here. The staff was EXCELLENT! The rooms were gorgeous and the food was top notch. We were greeted immediately and made to feel so welcome. We were treated to a complimentary 30 minute massage which we scheduled for day 2. The hotel can arrange everything from jet skiis to transportation to the tourist sites on the island. They had complimentary snorkel gear, paddle boards and a small wind sail. It’s been only 2 days since our trip ended and we truly miss the staff, the meals we enjoyed on the patio, and the pure feeling of “vacation”. My family and I will be returning the The House soon!!

4 months ago

What an amazing time we had staying at "The House" in Barbados. The hotel was always so clean... and gorgeous The food was superb and I do mean superb.. there's nothing they wouldn't do for you, even if you are a picky eater... The rooms were always spotless and up dated The staff we're absolutely awesome, great fun and they did everything for us and more.... Wade, Sheena, Andrew, Kwasi, Shane, Dennis, Terry, Agnes to name a few and a special thanks to Jason, the manager... Wade even took our son to play football with his local team, which was a highlight for my son, who really enjoyed it.. Our stay was truly magical and we're already looking to go back next year.. I would seriously recommend this hotel in a heart beat to anyone looking for a 5 star holiday on the West Coast of Barbados..

2 weeks ago

One of the best hotel I have ever been. The service is outstanding, the chef Jan prepares amazing dishes, the environment is elegant, the sunset on the sea fulfilled my evenings and the fact that kids are not allowed really made me enjoy the holiday to the maximum!