Savannah Beach Club

2 weeks ago

Overall Savannah beach is a great hotel to stay at The check-in process was pretty straightforward, please remember you’ll have to pay your taxes plus your card is held on their system for any damages to the room. Special thanks goes out to Teresa, he was always very helpful with any queries and went out of the way to assist. Rooms were a good size, and comfortable beds. Towels were changed daily, And tea and coffee were replenished every day. The hotel were really good, and provided us with extra milk as they knew that we liked tea. I thought the food was of a really good standard, with breakfast typically consisting of yoghurt, seeds, a variety of fruit, pastries, and cakes as well as a cooked omelet to your liking. Staff are happy to provide you with ice cream, which was definitely something I was pleased with if you ask them for it. I have to say that I felt that the catering team, including Marlon and Marissa went out of their way to ensure our dietary requirements were met and provided us with a variety of different meal options, especially in the evenings as we had three people in our group who were typically vegetarian, and one who followed a halal diet A special thanks goes out to quenele who was always helpful at meals as well as elesia it was always so friendly and helpful. There were always plenty of sunbeds around, however the only one Slite comment I would have would be to have more sunbeds around the pool area, with umbrellas over them, as they only seem to be a veryv few umbrellas in this area. which provided minimal shade. Beach was lovely to lounge on, however, it’s very difficult to swim in this area, due to the stones in the sea. The one Slite part where I feel like the hotel let themselves down is their communication with guests. A few of my friends booked a Massage, which is done by somebody coming externally from outside into the hotel and it’s provided in your room. Unfortunately, the hotel staff did not provide a clear message when this was due to take place with the result that this information was only passed to us a few hours before the massage was due to take place and this was only because we asked what was happening. There also seems to be a lack of taking responsibility for outdoor trips when a trip was booked by a reception because the main trips organiser was not there, resulting in the trips coordinator being very unhelpful and not helping with following up on organised trips booked through the hotel. Overall, it was a lovely 10 day break, and we are definitely considering returning to this hotel.

2 months ago

The warmest welcome from Teresa at the Reception through to the food and beverage staff on a daily basis made our first stay at SBC memorable. All members of staff made my 80 year old mum feel special 💙. The double storey rooms were clean and spacious. The only downside was that Mount Gay Eclipse rum wasn't served at the bars within the all inclusive price.

a month ago

The staff at this hotel were brilliant especially Alisha on restaurants service,always very welcoming and interested in guests trips and always very happy to laugh and joke. Rooms were ok although probably need a refresh with the amount of patching on the tiling where previously things have been attached. Curtains wouldn't close properly, due to worn curtain rail and run just looked a little old tired. Food some days not great, but then other days fantastic. Restaurants kept changing on where lunch or dinner was being served and Chop Stix was only open on certain evenings for dinner. Probably understandable as this is not a massive hotel complex and never felt it was anywhere near capacity. Beach was a bit washed away, and sea access was difficult due to large pebbles, must holiday makers went approximately 500m further up where it was easier to enter the sea. Few sunbeds around a small pool but not brilliant.

3 months ago

No beach. No water upon arrival as u have to be a repeat vacationer at this resort. Smallest pool ever for an all inclusive. Was low season and still couldn’t get chairs around pool. Too many kids -screaming and in pool. Food was alright. Very much the same every night. Wasn’t allowed premium liquor. I was all inclusive.They don’t know the meaning.Recommend no one go here. Won’t return. Also., didn’t clean room twice. Had the please service room sign on door. Then sign was placed inside like room was done and they didn’t do a thing. Unbelievable. Also wanted to mention, no welcome for my wife and I when we arrived. Got a look like - what do u 2 want? No welcome drink . I was told others got that.

4 months ago

Have been to this resort twice so far and enjoyed it both times. All the staff was great. My second stay ,I was overjoyed when I was staying at another hotel and didn't like my accommodation and called Savannah and within minutes was welcomed with open arms. Love this place