Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

2 months ago

5 stars all the way! As someone who has been to many caribbean destinations and different resorts I can honestly say you will not be disappointed with this choice. I will say it is a very very long drive from the airport, And if windy roads make you queasy definitely pack your gravel! That aside everything else was flawlessly perfect. Upon arrival to the beautiful lobby we were greeted by a staff member who granted us a complimentary oceanview room upgrade, The room was spacious and clean with a beautiful view. We enjoyed the buffet and the Japanese restaurant during our stay. Always found something to eat. There is a fantastic little coffee bar upstairs to the right of the lobby we enjoyed evening iced coffees during the entertainment. This resort as I mentioned is quite far from the Airport . Volcano and Pitons are also a distance away. depending on what you are looking to do while you are here I highly recommend a rental car. We were able to have one dropped off and picked up from us right at the resort. This trip we spent most of our time sightseeing and didn't really utilize the beach on the property, From what we seen of the beach it was a bit smaller but Plenty of lounging area. If you're contemplating this resort I say go for it ! we truly had a great time and I would absolutely go back.

a month ago

This was my second stay at this resort. Last year, I had a great experience. Unfortunately, this year was the complete opposite. The Kids Club and the entertainment staff were excellent and deserve recognition for their outstanding service. However, the room service and management were extremely disappointing. My mother has a medical condition that required healthy meals, and we made this request clear. Unfortunately, it was not taken seriously. On several occasions, the meals arrived very late, and sometimes they were forgotten altogether. If you're going to charge premium prices, you need to provide premium service. Unfortunately, the level of service we received did not meet the standards we expected, and it significantly affected our overall experience.

a month ago

I had an absolutely amazing stay at this hotel! From the moment I arrived, the staff made me feel welcome with their warm, friendly, and professional service. Everyone went above and beyond to ensure my stay was comfortable and enjoyable. The food was outstanding—fresh, delicious, and beautifully prepared, with plenty of great options to choose from. Every meal exceeded my expectations. The overall experience was exceptional. The hotel was clean, comfortable, and well-maintained, and the outstanding customer service truly made the difference. I highly recommend this hotel to anyone looking for a relaxing and memorable stay. I can't wait to come back!

2 months ago

Stayed for slightly less than a week in early June 2026. "Off season" was less expensive and less crowded, but the weather was actually fantastic. Wasn't too hot, minimal rain, constant breeze, and manageable humidity (we are from Florida, so we might be more used to that than others). The majority of the staff were very friendly and accommodating. The drinks were great (with a large selection) and the food was good (but maybe not exceptional). The buffet was pretty large with lots of selection. The beach/bay/view were beautiful. It is not a brand new facility and could use some freshening up, but in general the overall value felt very worth it. We did a long spa session on two different days, and that might have been the highlight of the trip. They treated us fabulously at the spa. Would absolutely recommend to others. The largest pleasant surprise about St. Lucia in general was having english as the primary language. This made traveling from the states very comfortable and easy.

a month ago

Overall, this resort has a lot of potential. The location is beautiful, the entertainment is top-tier, and for the most part, the food is delicious. Where the resort could improve is with the accommodations. We stayed in Building 4, and the rooms felt quite outdated, which is surprising considering the resort has only been open for nine years. There were only two American-style outlets in the room, and there wasn't even an outlet in the bathroom for the blow dryer. Another issue was getting the mini bar stocked with water. It was interesting that you could get all the liquor you wanted, but when it came to water, it seemed to be limited to two bottles per room—at least that's what my mom was told. The housekeeping experience was inconsistent. The housekeeper assigned to our room was fantastic. Unfortunately, my mom's housekeeper was the complete opposite. They had to repeatedly request basic items and services, such as having the trash emptied and tissues replenished. These are routine housekeeping tasks that should be handled daily without guests having to ask. As for the food, we were very pleased with all of the restaurants, including the buffet. Our favorite was Calypso—we enjoyed it so much that we went twice! The buffet itself offered a good variety of food, but the service could be hit or miss. For some reason, the waitstaff seemed to have difficulty keeping water glasses filled, and getting refills often required asking multiple times. To their credit, the service did improve toward the end of our stay, and we noticed the staff becoming more attentive. The reservation process, however, could be improved. While the resort offers an app for restaurant reservations, parties larger than six must make reservations in person near the buffet. This was inconvenient, especially since reservations could only be made two days in advance. Nonetheless, I got up every morning to secure our reservations. Unfortunately, despite verifying our reservation multiple times, Armadillo still had our reservation time listed incorrectly. As a result, we had to cancel and eat at the buffet instead. This was very frustrating, especially since we did not experience this issue with any of the other restaurants. Overall, we had a great time and made many wonderful memories. The beautiful location, entertainment, and food made for an enjoyable vacation. However, due to the issues we encountered with the rooms, housekeeping consistency, buffet service, and reservation process, we will not be returning to this resort.