Crystal Cove by Elegant Hotels - All-Inclusive

3 months ago

Flawless 10/10. The whole island was incredible, let alone crystal cove. Watching a turtle give birth on the beach was an amazing memory for me. Crystal cove is the best hotel I've ever stayed in aswell. Thank you!

11 months ago

Awful hotel!! Due to stay here for 4 nights but checked out after 1. Would have checked out the same day if we hadn't been travelling 9 hours to get there. This hotel is one of the worst I've stayed at and believe me invested in a lot of hotels.it is definitely not a 4-star hotel. The rooms are outdated,verging on dirty. Our bathroom had mould and the toilet didn't flush. All the staff were avoid of smiling and some came across rude. Everything seemed an effort. The food was abysmal.A real lack of choice and quality. The evening buffet was horrific.got to the point I didn't bother eating and my wife left most of hers.breakfast was no better. Checking in was another disaster.no warm welcome and a real poor first impression.the whole experience was terrible. When checking out 3 dats early after explaining why I did not even receive any type of apology at all.Absolutely shocking! I strongly advise staying somewhere else and don't waste your hard earned money on this place

a year ago

The resort is in a nice location. The views are beautiful. Our room was ok, and the bed wasn’t bad. The bathroom was also fine. The fridge was rarely stocked and it was a struggle to get water bottles. We had to repeatedly go to the nearby coffee shop to get small bottles are water and bring it back to our room. There are two restaurants. One is open for a breakfast buffet and also opened for a sit down dinner. The other restaurant is only open during lunch time and is a buffet. The food during breakfast and lunch was fine. However the food for dinner was not impressive. The portions were very small. I ordered a steak one night with shrimp and was extremely surprised about how small it was and how there was only four small shrimp with it. The beach is beautiful. There are two separate areas on a large beach where you can sit with some nice chairs that have shade. There is only a small area where you can swim without hitting the rocks. There are water sports that are also free. We went kayaking and had a blast and also went tubing which was very fun. The pools are nice and the cave bar was a cool spot. We had a great time, but there is room for improvement.

a year ago

I visited Barbados for the first time in September 2023 with my mum, it was her second visit to the island. We had an amazing time. We received a surprise room upgrade to a sea view room when we checked in. We were greeted with punch and the staff were very friendly from the first moment. Special shoutout to Terence who took the time to check on me on a day I was a bit under the weather. Some say the rooms and hotel are dated, but I felt the place had a nice character to it. One night our AC broke and was fixed very quickly. The pools are small but they are great for taking a little break from the heat. The buffet breakfast was always pleasant and there were different options available each night for our evening meal. During the day there were options for lunch and the coffee/wine bar was also a great place to relax. I particularly liked the swim up/cave bar. There were a few bars at the hotel and there were plenty of delicious cocktail options and other drinks. The hotel is right on the beach and the live music at night time added to the atmosphere of the place. The whole place had a very chilled out feel to it. As the island is so small, all of our trips were within short travel distance from the hotel. Overall it was a great experience here. The staff at Crystal Cove could not do enough for us and I wish I could have stayed for longer.

a year ago

From the moment we arrived, the service was disappointing. No one greeted us, and although waiting for a room is understandable, we waited over an hour while others who arrived later were given their rooms. After demanding to speak with a manager, our room was suddenly ready. To make matters worse, the bell boy didn’t even carry our bags. The staff, from receptionists to bartenders, were consistently rude, unfriendly, and made us feel like an inconvenience. The beach is also disappointing, with so many rocks that enjoying the water is nearly impossible. This hotel does not deserve its four-star rating. Believe the negative reviews – they’re accurate. I regret not listening to them and will be disputing the charges for this stay.