Barbados Licensing Authority
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Pine East - W Blvd, BridgetownOpen:
Monday: 8:15 AM – 3:30 PM
Tuesday: 8:15 AM – 3:30 PM
Wednesday: 8:15 AM – 3:30 PM
Thursday: 8:15 AM – 3:30 PM
Friday: 8:15 AM – 3:30 PM
Saturday: Closed
Sunday: Closed
Reviews
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2 months ago
One star is even too many. I called for 5 days to make an appointment for the regulation test and got nowhere. There's a dedicated phone line to that segment that must be in a cave. I gave up calling and went to the Pine to make it in person. Got my appointment for the following week. Went again to take the test, was told system was down but they gave test anyway. I passed but no pass certificate could be issued. Now I wait for a call to get certificate needed to apply for driver's permit. So, another trip there to collect certificate. Hope I get permit before Christmas.
by Dahlia Soleil
a year ago
Arrived at 9:25 to renew license and get a new drivers plastic card and got through at 10:27. It was at #563 when I arrived and I had #580 then proceeded to card area. Overall you know you have to wait so patience is needed. The cashiers were working fast today
by Natalie Thompson
12 months ago
I returned home in 2024 and had a very good experience. With the new management there, I really have seen a transformation and the service is so much better.
The major problem is the Revenue Authority that collects the Licensing Authority's money. Lines are too long.
by Leah Davis
a year ago
Applied online 10th December received email confirmation informing me that I will be contacted by an officer, arrived 15th December still not received contact or the required code to make payment.
Contacted the Authorities on Monday 16th December after being told that they were experiencing issues online. Everything passed awaiting review, still waiting 18th December. I called the Authority again and explained to a representative of the Authorities, who asked me to forward my application to the person dealing with the permit section. This was emailed directly, four hours later still not received a email reply.
19th December, still awaiting confirmation update on my application. Called the Authority again this morning, only to be able to told that there was a shortage of officers dealing with applications. I will asked was it possible to purchase a permit face to face, only to be told that as I have applied online, this was not possible.
Employees operate as though they don't want to work, and this has a negative effect on the economy.
by Martin R
5 years ago
Staff don't answer the phone got to call multiple times just to get a reply or answer the phone slow service. You have to go early in the morning just to still wait in a slow line. The line is not only slow and long it feels like a eternity. Better and more efficient ways to avoid this clog and slow pace needs to be revised. My suggestion is online service needs to be introduce in the 21st century.
After passing the first line of defence there is the second defence which is moderate to to fast. I can say I appreciate that professionalism and speed along with accuracy.
by Julius Fullington
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